Plants are shipped by UPS  or the US postal service

Please make sure all the information you enter is valid and up to date! Any mis information for shipping, billing, or a rejected credit card will only delay your order.

 The cost of shipping and handling makes more sense when you order a larger number of plants, but there is no minimum order.  Plants may only be shipped within the continental USA. Other merchandise may be shipped anywhere in the world. $2 handing charge is added to the shipping cost on all plant orders under $100. Up to 10% of any plant order may be substituted with plants of equal or greater value.

AB will work hard to settle any dispute, but it is ultimately the responsibility of the buyer to accept the risk. We do everything within our power to minimize this risk by packaging the plants in such a way to minimize any possible damage and send out only quality plants. Any charge backs or refused deliveries will be reported to all major credit agencies as an unpaid and deliquent debt, reflecting on your personal credit report.

When ordering a combination of plants and equipment or dry goods, usually plants are shipped in separate boxes to prevent damage.  UPS ground service,  is never recommended for live plants unless you are in northern Oregon and southern Washington. It is billed only at the time of shipping, or at the expected time of shipping so if you are unsure of the final charges, please contact AB if you have not already heard from us. Special order items are billed to your credit card in advance.

All merchandise is non returnable.

Thank you for shopping with Aqua Botanic!